We’re here to help.
At King’s Cache, our support team is ready to assist you with orders, products, shipping, or any questions you may have. We aim to respond quickly and keep your experience smooth and reliable.
Get In Touch
Phone Support
+1 (424) 227-2983
Monday – Friday
9:00 AM – 6:00 PM (PST)
Real team members answer your calls during business hours.
Email Support
Monitored 7 days a week.
Typical response time: within 24 hours.
For complex requests, response time may extend to 48 hours.
Our Location
King’s Cache
7801 N Lamar Blvd STE. B-169, Austin, TX 78752
Operating through international logistics partners to ensure fast and secure delivery worldwide.
What We Can Help With
Order Support
- Order tracking & status updates
- Shipping questions
- Order changes (before shipment)
- Address corrections
Returns & Refunds
- Return authorization
- Refund tracking
- Damaged or incorrect items
- Authenticity concerns
Product Help
- Card condition questions
- Grading explanations
- Product availability
- Pre-orders
Account & Privacy
- Account access issues
- Privacy & data requests
- Marketing preferences
Response Times
- Phone: Live during business hours
- Email (standard): within 24 hours
- Email (complex cases): within 48 hours
- Privacy/Legal requests: up to 45 days (as required by law)
Privacy & Data Requests
For privacy-related requests (including data deletion or access requests):
Email: support@kingscache.com
Subject line: Privacy Request
